Paradigm Training

Business Relationship Management Professional

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Description

Course Description

The Business Relationship Management Professional (BRMP) certification allows delegates to understand the BRM role and create awareness of it in their organisation

Course Summary

Name: The Business Relationship Management Professional BRMP®
Duration: 18 hours
Delivery: E-Learning
Accreditor: BRMI
Language: English

Learning Outcomes

The The Business Relationship Management Professional (BRMP) will be able to look at current relationships in their business and identify where improvements can be made.

Summary

Business Relationship Management Professional (BRMP®) training is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management. The BRMP® exam is designed to test an individual’s learning through rigorous examination providing a leading verifiable benchmark of BRM professional acumen and achievement.

About the Business Relationship Management Program

Business Relationship Management® (BRM®) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. These competencies can be leveraged through organizational roles (e.g. in an IT organization, the CIO typically has a role of BRM for the enterprise), a discipline (e.g. all business partner facing service provider roles should be skilled in Business Relationship Management) and an organizational capability (e.g. a service provider organization should be effective in shaping and channeling demand to the highest business value opportunities).

The BRM Role is a crucial link between a service provider and the business acting as a connector, orchestrator, and navigator between the service provider and one or more business units.

The BRM Discipline rests on solid research-based foundations verified and enhanced over a decade of successful implementations in leading organizations across the world. Proven to be equally effective for shared services including Human Resources, Finance, Legal, external service providers and others, BRM practices have enjoyed widespread adaption in IT. BRM implementations rate in IT services has quickened significantly, since 2011, when the BRM role and corresponding processes have been formalized as an Information Technology Infrastructure Library (ITIL®) best practice and an ISO/IEC 20000 IT Service Management international standard requirement.

Business Relationship Management Institute (BRMI) is a leading non-profit corporation that serves the Business Relationship Management professional community by providing membership, certification and professional development to help maximize Business Relationship Management capability in organizations. BRMI is the go-to source of up-to-date BRM knowledge and leading practices and the forum to exchange ideas with other practitioners in the field.

BRMP® training introduces the candidate to the six major competency groups defined in the BRM DNA™ competency model for the BRM

Audience
This qualification is aimed at Business Management, Provider Management, those with a Business Relationship Management role or position and Consultants looking to gain an insight into Business Relationship Management and looking to be certified as a Business Relationship Manager, Implementer or Assessor.

Trademarks & Copyrights

The BRMP® Foundation online course is offered by ITSM Zone, ATO (Accredited Training Organization) of BRMI.

Copyright © 2017 Business Relationship Management Institute, Inc. All Rights Reserved.

Benefits for Individuals and Organizations

Holders of BRMI Business Relationship Management Professional (BRMP®) credentials will be able to demonstrate their understanding of:

  • The characteristics of the BRM role.What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider’s services.
  • The use of Portfolio Management disciplines and techniques to maximize realized business value.
  • Business Transition Management and the conditions for successful change programs to minimize value leakage.
  • The BRM role in Service Management and alignment of services and service levels with business needs.The principles of effective and persuasive communication.

Pre-requisites

This course does not require any existing knowledge of BRM. There are no mandatory pre-requisites for the exam.

Unsure whether you meet the prerequisites?

Don’t worry – we’ll discuss your technical background, experience and qualifications to help determine whether this course suits you. Just call us on +44 845 682 4690 and speak to one of our consultants.

Learning Outcomes

Successful BRMP candidates will be able to demonstrate their understanding of key principles, techniques, tools and processes central to the BRM role and discipline.

Specifically they will understand:

  • The characteristics of the BRM role.
  • What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider’s services.
  • The use of Portfolio Management disciplines and techniques to maximize realized business value.
  • Business Transition Management and the conditions for successful change programs to minimize value leakage.
  • The BRM role in Service Management and alignment of services and service levels with business needs.
  • The principles of effective and persuasive communication

The contents of the course are:

Module 0 – Overview of the course
Module 1
  • Introducing BRM
  • Organizational Capability
  • Business Provider Maturity Model
  • Business Relationship Maturity Model
Module 2
  • Business Provider Alignment
  • Strategic Relationship Management
  • Defining your relationship vision and strategy
Module 3
  • Business Capability
  • Value Management
  • Value Leakage
Module 4
  • Portfolio Management Context
  • Portfolio Management Frameworks
  • Business – IT Governance
Module 5
  • Introducing Business Transition Management
  • Building urgency and the capacity for change
Module 6
  • Roles in change
  • Change black holes
  • Change leadership
Module 7
  • Communication
  • Persuasion and influencing
Module 8 – Introduction to the exam

 

What you need to know about the exam(s):

You can take the exam online or as a paper based option

Exam Format: Closed Book.

Questions: 50 multiple choice questions

Passing Score: 50% (25 out of 50)

Exam Duration: 40 minutes.

Proctoring: Live

Languages: English

 

Exam Prerequisites

This course does not require any existing knowledge of BRM

Completion of an accredited course is a mandatory pre-requisite for the exam

Exam Location

Remote, at any approved location with a webcam (home/office)

Exam Planning

The exam can be taken on the last day of the course or can be scheduled to be taken at a later date.


The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise.

The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager.

To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®)

 

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Additional information

E-Learning class Bookings

Currently all the e-learning courses offered by Paradigm Training are licensed from our accredited courseware providers who together with us offer you a seamless learning experience.

You will benefit from the experienced trainers advice from both our partners and our own accredited trainers who are on hand to support you on this learning journey.

.The course trainers and mentors are available to answer questions by email through the virtual classroom environments that we assign you.

Additional learning based questions can be sent to support@paradigmpeople.com where we will pass the questions on to the appropriate trainers.

Financial Committment

We at Paradigm people built this platform in order to ensure that learning and the sharing of knowledge is the principle focus for us.

Knowing this, if you (the learner) wish to take this course and has a financial encumbrance that prevents the enrollment for this course, please reach out to us by email to dknight@paradigmpeople.com and we will work with you to ensure knowledge acquisition and learning is still an outcome.

We will dialogue with you in the strictest of confidence in order to bring your learning to gain

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