Paradigm Training

DevOps Fundamentals



Certification Options


Course Description

DASA DevOps Fundamentals provides an extensive introduction to the core Agile DevOps principles covering the essential knowledge and skill competences that have been defined by DASA

Course Summary

DASA DevOps Fundamentals
Duration: 3 days
Delivery: Virtual / Class
Accreditor: DevOps Agile Skills Association (DASA)
Language: English

Learning Outcomes1

A Certified Learner will be in a position to build their DevOps vocabulary and to understand its principles and practices based upon the DASA Model required to do business.

DevOps Fundamentals

is the starting point for anyone involved in an Agile and/or DevOps team. Improved workflows and faster deployment start with a core understanding of DevOps fundamentals by all team members. This course is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. The course will inspire you to serve as a change champion by sharing and using what you have learned, and continue to learn, about DevOps to lead and mentor others.

This 3-day course provides learners an extensive introduction to the core Agile DevOps principles. It covers all 12 key knowledge and skill competences that have been defined by the DevOps Agile Skills Association (DASA). With the help of key DevOps concepts and terminology, caselets, group discussions, and examples included in the course, you will acquire fundamental knowledge of DevOps.

The DASA DevOps Fundamentals training is the starting point for an organization going on the DevOps journey. Improved workflows and faster deployment starts with a core understanding of DevOps fundamental concepts by anyone involved in an agile and/or DevOps team.

DASA Defined

DASA is an open movement, anyone can participate to help develop the qualifications that professionals require. The qualifications are based on the latest best practices that leading devops practitioner organizations are implementing.

The DASA DevOps Fundamentals course is extremely complete, touching all the various components that will help IT teams on their way in the digital transformation journey.

Unlike anything in the market, the official DASA certification is based on a higher level competency framework that allows for comparison of knowledge, skills and experience.

DASA develops and evangelizes a vendor neutral DevOps qualification program for professionals, generates interest and awareness for the need for knowledge and skill development, promotes open source certification for DevOps knowledge and skills, and ensures quality of training for the market through a logical and threshold-driven qualification program.

Anyone can participate in defining role-based competences, learning paths, and qualification schemes. All existing learning content that maps against the DASA knowledge and skill areas has value. DASA will map content and demonstrate relevance and will maintain an open and logical operating model for training delivery, as shown in the following figure.


  • Individuals involved in IT development, IT operations or IT service management
  • Individuals whose role is touched by DevOps and continuous delivery, such as the following IT roles:
    • DevOps engineers
    • Product owners
    • Integration specialists
    • Operations managers
    • Incident & change managers
    • System administrators
    • Network administrators
    • Business managers
    • Automation architects
    • Enterprise architects

Trademarks & Copyrights

This course ware is provided by 2016 ©Paradigm people, a trading name of Paradigm Management Solutions UK Ltd – a Peoplecert and EXIN accredited training organisation

© 2016 – DevOps Agile Skills Association



  • It’s comprehensive
  • including an extensive collection of basic DevOps terms and concepts
  • It’s holistic
  • Reflects all aspects of DevOps (people, processes and technology)
  • Addresses the organizational change aspects of adopting a DevOps culture
  • It’s highly interactive
  • including practical hands-on assignments that reinforce the course material


Course Objectives

The learning objectives for DevOps Fundamentals include the ability to:

  • Know the emergence of DevOps
  • Know the core concepts and principles of DevOps
  • Know what DevOps means for you as professional and for your organization
  • Know the essence of a DevOps culture
  • Understand the key elements of a DevOps culture
  • Know the important aspects when creating a DevOps culture
  • Know the Operational models of DevOps
  • Understand the need for autonomous teams
  • Understand the impact of DevOps on Architecture with respect to deployment
  • Understand governance within DevOps teams
  • Understand Agile, Scrum and Kanban and how these practices relate to one another
  • Understand how ITSM processes relate to practices in a DevOps culture
  • Understand how lean is used to optimise processes
  • Know how to provide a Value Stream Map for a given process
  • Understand the way to harvest new and innovative ideas
  • Know the impact of automation on Software Delivery processes
  • Understand the benefits and core principles of Continuous Delivery
  • Describe the key cloud principles for DevOps organisations
  • Know the relevance of monitoring and logging DevOps

What are our courses based on?

The DevOps Agile Skills Association (DASA) competence framework identifies 8 knowledge areas (depicted in redcolored text) and 4 skills (depicted in blue-colored text) that are relevant in DevOps, as shown in the following figure

competent at all 8 knowledge areas and proficient at the 4 skill levels. In order for DevOps teams to be effective, they require all 12 areas to be at the Expert level. Individual team members can specialize in specific areas, in order for teams to achieve these capabilities.


It is recommended that the participant has completed the DASA DevOps Fundamentals training

Basic familiarity with Agile, Scrum, Lean, and ITSM principles is beneficial.

Course Agenda:

Day 1 Day 2 Day 3
1. Course Introduction 4. Organization (Cont’d) 6. Automation (Cont’d)
2. DevOps Introduction 5. Processes 7. Measure and Improvement
3. Culture 6. Automation Mock Exam
4. Organization Exam (Optional)

Course Outline:

Module 1: Course Introduction

  • Let’s Get to Know Each Other
  • Overview
  • Course Objectives
  • Mapping of the Competence Model with the Course Modules
  • Course Agenda
  • Type of Activities
  • Exam
  • Course Book
  • Technical Glossary
  • Group Activity
  • Module Summary

Module 2: DevOps Introduction

  • Module Objectives
  • Module Topics
  • Emergence of DevOps
  • Core Concepts of DevOps
  • DevOps Agile Skills Association (DASA)
  • Module Summary
  • Module End Questions

Module 3: Culture

  • Module Objectives
  • Module Topics
  • Essence of a DevOps Culture
  • Key Elements of DevOps
  • Implementation of a DevOps Culture
  • Module Summary
  • Module End Questions

Module 4: Organization

  • Module Objectives
  • Module Topics
  • Organizational Model
  • Autonomous Teams
  • Architecting for DevOps Governance
  • Module Summary
  • Module End Questions

Module 5: Processes

  • Module Objectives
  • Module Topics
  • Process Basics
  • DevOps in Relation to ITSM
  • Agile and Scrum
  • 12 Principles of the Agile Manifesto
  • Optimizing Processes Using Lean
  • Business Value Optimization and Business Analysis Using Story Mapping
  • Module Summary
  • Module End Questions

Module 6: Automation

  • Module Objectives
  • 6A Automation Concepts
  • Automation for Delivery of Software
  • Continuous Delivery Core Concepts
  • Continuous Delivery Automation Concepts
  • Continuous Delivery Automation Focus Topics
  • 6B Data Center Automation
  • Emergence of Cloud Technology and Principles
  • Cloud Services Concepts in a DevOps Organization
  • Automated Provisioning Concepts
  • Platform Product Characteristics and Application Maturity
  • Module Summary
  • Module End Questions

Module 7: Measure and Improvement

  • Module Objectives
  • Module Topics
  • Importance of Measurement
  • Choosing the Right Metrics
  • Monitoring and Logging
  • Module Summary
  • Module End Questions

Exam Preparation Guide

  • Module Learning Objectives
  • Qualification Learning Objectives
  • Learning Level of the Syllabus
  • Certification
  • Exam Instructions
  • Tips for Taking Exam

Examination Vouchers

In order to take the Certification exam you need to ensure that you check (choose) the exam voucher option before checkout.

You will then be entitled to an exam voucher that can be used to schedule your exam.

When you think you’re ready, just contact us and we’ll order your exam voucher.

If you chose to purchase the course and not the exam and then decide at a later date that you can see the benefit that the additional Certification will give you, no problem, just purchase the course again and ensure you include (choose) the exam option, then using live chat or email contact us and we will issue you with a code to use at the checkout. On confirmation of the payment out support team will send you via email your voucher and instructions on how to enroll for the exam

Why is the exam not included in the course?

We feel that it is not fair to force a charge on anyone for something they may not want or may not use. Our company’s ethos is to ensure that training is as affordable as possible. So by modulising our training, the opportunity to learn remains a priority and you only pay for what you need.


Each e-learning course comes with a revision module that gives you an overview of the course and the key principles and concepts that you need to understand in order to pass the IT4IT Foundation exam.

What you need to know about the exam:

  • You can take the exam online (virtually) or as a paper based exam
  • Exam Format: Closed Book. Both web-based
  • Questions: 40 multiple choice questions
  • Passing Score: 65% (25 out of 40)
  • Exam Duration: 60 minutes. ( 15-minute additional time for non-native candidates)
  • Proctoring: Live
  • Languages: English



DASA Devops Practitioner is Coming Soon !!!


Downloads & Resources

DASA – DevOps Fundamentals – Syllabus

DASA – DevOps Fundamentals Mock Exam



































Additional information

Public Class Bookings

All physical classroom bookings are based on a minimum of 4 attendees – Where the candidates fall below this criteria the course may be cancelled and you will be offered a FULL refund. You can also choose to re book on a different date or choose a virtual class.

Please send an email to for a list of course venues and dates in your area.

If the course is cancelled for any reason by Paradigm people you will be offered a FULL refund

Virtual Class bookings

Once you have booked this course, you should email providing a list of dates you ideally would like your training to commence and end.

The training does not have to run concurrently but can be spread over 4 days, evenings and weekends.

Once you have provided our scheduling team with your dates and times, they will create a schedule for you in line with the accredited trainer.

Financial Committment

We at Paradigm people built this platform in order to ensure that learning and the sharing of knowledge is the principle focus for us.

Knowing this, if you (the learner) wish to take this course and has a financial encumbrance that prevents the enrollment for this course, please reach out to us by email to and we will work with you to ensure knowledge acquisition and learning is still an outcome.

We will dialogue with you in the strictest of confidence in order to bring your learning to gain


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